At Slash Eleven Music (referred to as “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By accessing slashelevenmusic.com (the “Site”) or interacting with us in any way, you acknowledge and agree to the practices outlined in this Privacy Policy.
1. Data Controller
The data controller for your personal information under GDPR is:
Slash Eleven Music
Email: contact@slashelevenmusic.com
Address: Altmattweg 43, CH-4600 Olten
2. Information We Collect
We collect different types of personal information depending on how you interact with our Site. The types of information we collect are outlined below:
a. Personal Information
- Contact Information: If you subscribe to our newsletter or create an account, we may collect your name, email address, and any other relevant contact details.
- Payment Information: When making a purchase, payment details (e.g., credit card information) are collected via third-party payment processors.
- Location Data: We may collect location-based data when you interact with our Site if enabled via cookies or other tracking mechanisms.
b. Usage Data
- Cookies: We use cookies and similar tracking technologies to understand how visitors use our Site and to improve user experience.
- Log Files: Our servers automatically record certain technical data, including your IP address, browser type, device information, and the pages you visit.
- Analytics: We use third-party analytics services (e.g., Google Analytics) to help us analyze how users interact with our Site, which helps us improve our offerings.
3. Legal Basis for Processing Personal Data (GDPR Article 6)
Under GDPR, we can only process personal data if we have a valid legal basis to do so. The legal bases for processing your data include:
- Consent: When you sign up for our newsletter, create an account, or provide us with personal information, you give us explicit consent to use your data.
- Contractual Necessity: We may process your data as necessary to fulfill a contract (e.g., to process your purchase).
- Legitimate Interests: We may process personal data based on legitimate interests, such as improving our Site, conducting marketing activities, and ensuring network security.
- Legal Obligation: We may process personal data to comply with applicable laws and regulations.
4. How We Use Your Information
We process your personal data for the following purposes:
- Providing and managing services: To process your orders, manage your subscription, and deliver services and products you request.
- Marketing and communication: We may use your contact information to send you promotional emails, newsletters, or updates about our music, events, and other products.
- Improvement of the Site: To enhance our Site, ensure its security, and provide an optimal user experience.
- Legal compliance: We may need to process and share your information to comply with applicable laws or legal requests.
5. Your Data Protection Rights
Under GDPR, you have several rights regarding the personal data we hold about you:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent (if consent is the legal basis for processing).
- Right to Restrict Processing: You may request the restriction of processing of your data under certain circumstances.
- Right to Data Portability: You can request that we provide your personal data in a machine-readable format, or transfer it to another data controller.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes or for other legitimate interests.
- Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time by contacting us.
To exercise any of these rights, please contact us using the contact information provided in the “Contact Us” section below. We will respond to your request within 30 days of receipt, in line with GDPR requirements.
6. Data Sharing and Third Parties
We may share your data with third parties in the following circumstances:
- Service Providers: We may share your data with trusted third parties who help us operate our Site, such as payment processors, marketing platforms, and customer support providers. These third parties are bound by contracts that ensure your data is protected and used only for the purposes specified.
- Legal Obligations: We may disclose your personal data to comply with legal obligations, enforce our terms of service, or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred as part of the transaction.
We will not sell or rent your personal data to third parties for marketing purposes without your explicit consent.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting obligations. When the data is no longer needed, we will securely delete or anonymize it.
8. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze how visitors use our Site. You can manage or disable cookies through your browser settings. Please note that if you disable cookies, some features of the Site may not work as expected.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no data transmission over the internet or storage method is completely secure, so we cannot guarantee absolute security.
10. International Data Transfers
Some third-party service providers may process your data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR, such as using standard contractual clauses or relying on Privacy Shield frameworks.
11. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If we discover that we have unintentionally collected information from a child under 16, we will promptly delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Slash Eleven Music
Email: contact@slashelevenmusic.com
Address: Altmattweg 43, CH-4600 Olten